Privacy policy


This Privacy Policy (“Privacy Policy”) details how Your information may be gathered and used by, we recommend that you read this Privacy Policy carefully. You accept the gathering of Your information by and the third-party that Lillian Ismail may engage to facilitate the Services.

Protecting Your Privacy

We value Your trust, and would like You to be comfortable and safe when using our Site and sharing Your information with us. Therefore, we are very proud of our commitment to protecting Your privacy. Please continue to read this Privacy Policy to understand how Your information is dealt with.

Privacy Guarantee

Lillian Ismail undertakes and commits that it will not collect or use any information pertaining to You, except for the purpose of providing the Services and pursuant to the provisions set forth in this Privacy Policy.

Further Lillian Ismail undertakes not to sell or rent Your personal information to any third-party without Your approval, except as specified herein in this Privacy Policy.

User Account Information

User acknowledges that he/she is solely responsible for maintaining his/her personal information that is required for accessing his/her account.

Lillian Ismail shall not, in any case, be responsible for any damages incurred by the User resulting from the loss of the account information or hack of the account by any third party.


Lillian Ismail may decide, at any time, to use cookies technology for the purpose of improving the Site performance, without any obligation to inform the User.

Service Providers

Lillian Ismail may hire other persons and organizations to perform some tasks on its behalf including but not limited to, handling orders, performing Services, sending mail and electronic mail, analyzing data, marketing and providing search engine results. Such persons or organizations may have access, only to the extent necessary, to Your personal information to perform such tasks.

The Platform collects and uses the information provided by You during the purchase which requires You to provide (at minimum) Your name and email address. You may also be asked to provide Your house address, phone number, and payment information.

We may also ask You to provide with Your assessment of the Services to help us provide a better service for You next time.

If You are using a mobile phone, we may ask You to share Your current location so that we can provide You with the best possible Services.

 Information That May be Gathered from You

The Platform may automatically collect some of Your information upon visiting the Site or application. Such information includes, but is not limited to, Your IP address, date and time the Services were used, device type, operating system or internet browser being used as well as information about the operating system on your computer such as the version of applications and language settings. The Platform may also collect information about the clicks You make and the pages that are displayed to You.

Your data is being collected for the following reasons:

Your data is being collected for regulatory reasons ; Your data is being collected for the customer service team to serve you well; and Your data is being collected for marketing purposes so that You are informed about the latest collections and workshops.


Protecting Your information

If You do not accept this Privacy Policy, please do not accept the Privacy Policy upon registering, Your personal identity will remain anonymous during browsing the Site without logging in via a user name and a password.

You may, at any time, terminate Your account. However, Your information may remain in our archives even after deletion or termination of Your account.

Disclosing Your Information

We will not use Your personal information for any reasons other than to complete transactions with You. We do not sell or rent Your personal information and we will not disclose Your personal information to any third-party except in the following situations:

We have Your permission to do so or as per the provisions of these Terms of Use; To provide You with the Services You ordered; To assist in the investigation and prevention of actions regarding unlawful and illegal activities, persons suspected of fraud, the safety and security of any other person, violations of these Terms of Use and to defend against legal claims; and Special circumstances such as the compliance to subpoenas, court orders and request/orders from official authorities.

Our Responsibility

We will practice our best effort in protecting the privacy of Your personal information. However, communications through the internet cannot be completely safe. By using the Site, You accept that we will not be liable for any disclosure of Your information to a third-party due to mistakes or errors in communication or unauthorized actions.

We maintain the right to amend or update our Privacy Policy at any time. Such changes to the Privacy Policy shall be effective immediately upon posting to the Site.